Following NextEra Energy Resources’ acquisition of Symmetry Energy Solutions earlier this year, you’ll begin seeing the NextEra Energy Services name on certain communications and documents starting September 1, 2026. This is a legal name change only. Your service and contract terms will stay the same.
✔ Get trusted natural gas expertise from a team you know.
✔ Receive responsive service and practical guidance tailored to your needs.
✔ Tap into expanded resources to grow your business.
✔ Access a broader network of energy solutions.
✔ Support for today’s needs and tomorrow’s goals.
Effective September 1, 2026, Symmetry Energy Solutions’ commercial and industrial business will begin operating as NextEra Energy Services Gas, LLC (NextEra Energy Services).
✔ You will begin seeing the NextEra Energy Services name on certain communications, invoices and documents.
✔ We will keep you updated on any changes that affect your experience.
✔ Your energy supply and service support will continue as usual.
✔ This name change will not affect your pricing or contract terms.
✔ You can continue to reach us by calling 800-495-9880 or by contacting your account representative.
✔ Symmetry’s residential business will stay under the Symmetry brand.
As part of NextEra Energy Services, you will have the support of a leading energy company focused on reliable service and a strong customer experience, along with access to a broader range of energy solutions, including electricity supply in deregulated markets, energy efficiency solutions, analytics, renewables and battery storage.
✔ Existing contracts remain in place.
✔ Continued support from the same trusted contacts. Ongoing access to responsive service and market guidance.
✔ Core focus on natural gas expertise and supply solutions.
Alongside core natural gas capabilities, you now have access to a broader range of energy solutions through NextEra Energy Services.
✔ Natural gas and electricity supply in deregulated markets.
✔ Full support across logistics, transportation, storage and asset management.
✔ Tools that help manage pricing, procurement and risk.
✔ Energy engineering, efficiency and analytics to improve performance.
✔ Access to a broader energy portfolio, including renewables and battery storage.
Later this year, you’ll see Symmetry transition to the NextEra Energy Services name. We’ll share clear updates along the way so you know what’s changing, what’s staying the same, and anything you may need to do.
In the meantime, service, support, and expertise remain consistent.
In most cases, no action is required. If any action is needed, we will provide clear instructions in advance.
Only the company name, logo and URL are changing. Your customer portal login information and our banking details will remain the same. We’re also adding the W-9 form and banking letter to the customer portal so you can access those resources in one place.
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Symmetry Energy Solutions’ commercial and industrial business will begin operating under the NextEra Energy Services name. You will begin seeing the NextEra Energy Services name and logo on certain communications and documents.
Symmetry’s residential business will stay under the Symmetry brand.
In most cases, no action is required. If any action is needed, we will provide clear instructions in advance.
No. Your service continues as usual. Our goal is to make this transition as seamless as possible.
No. This name change does not affect your pricing or contract terms.
You will notice the NextEra Energy Services name and logo on invoices, customer portal and related payment processing platforms as we transition. Please follow the payment instructions on your most recent invoice.
Other than the company name, our banking information remains the same.
Only the company name, logo and URL are changing. Your login information will remain the same. If any action is required, we will notify you in advance and provide step-by-step instructions.
We will share important updates through emails, bill memos and our website.
If you have any concerns on the legitimacy of the communications, please call 800-495-9880 or contact us at the phone number listed on your most recent invoice.
You can reach customer service by calling 800-495-9880.
You can log in to the customer portal, contact customer service or reach out to your account representative.
If you have any questions, please refer to the FAQs or call us at 800-495-9880 or contact your account representative.
If you’re ever unsure whether a message is legitimate, contact us using the phone number listed on your most recent invoice or contact your account representative.
If you have any questions, please refer to the FAQs or contact us.
800-495-9880
If you’re ever unsure whether a message is legitimate, contact us using the phone number listed on your most recent invoice or contact your account executive.
